Hello, ABC Family Dentistry

New Feature: Your mobile phone is your new card reader!

This feature allows you to create and send several emails to patients over a series of timed intervals. You can customize who enrolls into your drip campaigns and select from segments, mailing lists, and patient lists!

For more information, please copy and paste into your browser: https://help.adit.com/portal/en/kb/articles/create-and-activate-a-drip-campaign-2-5-2022

Users

• Added Staff Only and Read Only as user roles
• Now Owners and Managers are able to manage numbers in your Adit account.
• Added IP Restrictions
  • Owner level users can restrict who can access your Adit account, by only allowing approved IP addresses to login

Practice Analytics

• Patient List
  • You can now generate a specific list of patients based on advanced filters and easily communicate with the patients in that list
• Follow Ups
  • Create tasks for users to follow up with patients

Voice

• Audio Library
  • Record and upload your own audio files for call flows.
  • All audio files are stored in your Audio Library.
• Improved Voicemail Management
  • Listen and archive your voicemails on both the softphone and hard phones

Online Scheduling

• Enable Advanced Online scheduling based on new or returning patients.
• Select which patient type can submit an appointment request or book directly into your schedule.
  • Flow B forms are now customizable

Email Campaigns

• Create a single campaign for multiple locations at one time
• Set your header in your settings for your campaigns
• See who unsubscribed from your campaigns

Patient Forms

• Auto-Assign
  • Automatically assign forms to patients based on specific criteria like: [Insert Criteria]
• Incomplete Form Reminders
  • Send automated messages to remind your patients to fill out and submit their incompleted patient forms
• New tabs are visible in the Patient Forms dashboard to help you organize forms.

Patient Card

• “Non-Patient” can now be used as a patient’s status
• Assign Forms are now available in the Patient Card
• Follow Ups are now available in the Patient Card

Patient Portal

• A new dashboard that allows your patients to manage all of their information with your practice
• Patients can check balances, book and confirm appointments, complete forms, view family member information, etc.

Pozative

• You can now send Pozative review requests via email.
• New “Leave Review” button on the Pozative widget
• Your patients now have the option to scan QR codes to leave reviews.

Engage

• Profile Photos now sync from the EHR
• Send reminders to patients after their appointments with our new “Completed” appointment status

Notification App

• Bug Fix: A notification will no longer redirect you to the login screen when clicking “Open”. You will remain logged in.

Other:

• Patients can now confirm their appointments via email.
• Messages will now appear in real time in the Floating Textboxes.
• SMS is now working in the Call Pop’s voicemail section.
• Emails for Online Appointment requests will now show the Requested Date and Requested Time.