Is Dental
Online Scheduling Necessary?

There’s no questioning the fact that dentistry is becoming more technologically advanced. You may be asking yourself, are these advancements necessary? Here are 4 reasons why dental offices choose to swap appointment requests with a real-time appointment scheduler:

38% of patients book appointments after hours with the most popular time being on a Sunday night between 4 and 8 p.m. If you don’t have 24/7 online booking, you may be losing prospects to other dental offices that do.

Convenience

Instead of playing phone tag, online scheduling frees your front desk’s phone lines. Plus, you can capture more up front - like insurance info - that will give your team more time to cater to the patients in your waiting room.

Better Resource Management

When your front desk is busy checking in/out patients, automated online scheduling ensures that bookings don’t slip through your office’s logistical cracks. 

Automation

Patients want flexibility from service-based industries and are easily frustrated with outdated processes. In fact, 81% of patients prefer to book appointments online and 58% would switch providers for better online access! 

Patients Expect It

Making a change can feel overwhelming and with many scheduling tools available on the market, it’s hard to know which system works best for your needs. Here’s a great place to start: Top Picks for Dental Scheduling Systems that Convert In 2023.

How To Start Offering Online Appointment Scheduling?

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