Reduce patient
no-shows with HIPAA compliant texting
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Start real conversations with HIPAA compliant texting
Build stronger patient relationships
Playing phone tag isn’t an efficient way to connect with patients about upcoming appointments. With Adit’s all-in-one office text messaging system, your team can spend less time making reminder calls and more time focusing on delivering exceptional in-office care.
Book more appointments
Sending appointment reminders via text messaging is no longer optional. It is essential for growing your practice. Today’s patients expect the convenience of texting to communicate with their providers and confirm appointments.
In fact, 90% of patients under the age of 40 prefer to communicate via SMS. By sending timely text reminders, your practice stays top of mind, reduces no shows, and keeps your schedule consistently full.
Improve office communication with mass text messaging
Adit’s mass texting capabilities allow you to send messages to patients in bulk with ease. Our intuitive platform makes it simple to create and manage a variety of SMS campaigns, including:
- Promotional offers
- Holiday wishes for active patients
- Office closure notifications for scheduled patients
- Reschedule reminders for overdue exams
- Procedure follow-up messages
- Unscheduled treatment follow-ups for patients with open treatments
- Post-appointment thank you messages
Automate appointment reminders and reduce no-shows
Over 90% of text messages are read within the first 90 seconds. Practices that recognize this behavior can significantly reduce no-shows and gain a competitive edge.
Adit enables your team to schedule automated SMS reminders so patients never forget their appointments. If a patient needs to reschedule, they can simply reply to the message, automatically notifying your office and freeing up time to fill openings from your waiting list.
Engage Patients with Two-Way Texting
Most new patients book appointments from their mobile devices. Adit’s two-way texting feature enables your front desk to respond to appointment requests and patient inquiries in real time, whether from a computer or a smart device.
Increase positive reviews
When you offer patients their preferred communication method, they reward you with loyalty and are more likely to recommend your practice to friends and family.
Adit’s texting software allows you to send customized messages with links for private feedback, helping you improve patient experience and generate more positive online reviews.
HIPAA compliant software
Adit integrates seamlessly with most practice management software.
With the HIPAA consent tool, you can send a simple text asking patients to reply “consent” to receive personal health information (PHI). Once they respond, their account is automatically marked as HIPAA consented, allowing you to securely exchange PHI in the future with confidence.
Seamless integrations for your practice
W. Stuart Dexter, DDS grew new patients by 40% and cut no-shows by 30% with Adit
When outdated tech and poor support from Weave slowed down the team at W. Stuart Dexter DDS, they turned to Adit, and everything changed. Discover how Adit helped them cut no-shows, save hours each week, and dramatically improve patient engagement. Read the full story
Revenue growth
in 1 Office
New patient
increase
Overall no-show
rate
Adit makes it easy to connect with patients. From automated reminders to real-time, HIPAA compliant messaging, our platform helps you reduce call volume, keep your schedule full, and improve satisfaction.
