Now, you can manage all of your calls and text messages directly within Adit. Using Adit Voice enables your staff to be more efficient and effective when communicating with patients while allowing you to centralize all of your reporting and data.
With the EHR integration, Adit shows you on your computer immediately who is calling on the line. If it's a patient, you can see details related to their:
Want to route calls based on the time of the day, call source, or ring count? Use Adit call flows to route your calls based on what works better for your practice!
Adit Voice integrates with our existing Call Tracking feature to store all of your calls, faxes, and voicemails in one place.
Below are some of the insights your practice will be able to see using Call Tracking and Adit Voice:
On average, a practice converts 22% of inbound appointment inquiries. That means 78% of inbound inquiries do not book an appointment! This can be because of patient hesitation, scheduling conflicts, insurance concerns, etc.
Does your staff follow up with any of these potential patients? Do you even know why these calls are not converting into patients? Sure, you see the patients come in, but how many patients are you losing on the phone? Find the answers to these questions with Adit Voice!
Adit records all inbound and outbound calls. AI-technology qualifies these calls and provides you with a dashboard where you can see how many qualified leads were received in a timeframe.
See exactly which unconverted yet qualified leads were called back and which ones were not!
Determine the value of these calls and prioritize those follow-ups which are related to higher-end procedures.
Try out these cross-module integration hacks to optimize your workflows and processes!
Use one phone number for texting, reminders, and voice with Engage Integration!
Integrate with Call Tracking to track exactly which marketing mediums are driving inbound calls
Integrate with Adit's Notify Desktop App to see the Caller ID of the inbound caller immediately when the phone rings!