Call Coaching
We Help Your Front Desk Convert Calls To Cash
Adit coaches your front desk to increase booking rates, provides them the tools to keep track of their missed opportunities, and provides the metrics to measure performance.
Coaching Opportunities Provides Your Team With Areas of Improvement
How much time do you get in a month to listen to inbound calls and coach your front desk? We understand, it’s a time-intensive task. Adit listens to all of your inbound calls and provides areas of improvement to your front-desk. This can include providing them a script for answering calls to suggestions on objection handling. We make it our priority to coach your front-office to be the best in converting inbound calls into patients in your chair!
Leads Dashboard Filters Calls Where An Appointment Was Not Booked
On average, a practice converts 22% of inbound appointment inquiries. That means 78% of inbound inquiries do not book an appointment! This can be because of patient hesitation, scheduling conflicts, insurance concerns, etc.
Adit conveniently lists out those calls where patients inquired, but did not book an appointment. This allows your staff to follow up on these open leads and try to convert them.
Prioritize Leads Based On Their Inquiry and Objection
Adit shows you which services are being inquired about in each of your inbound calls. This information allows your practice to prioritize those missed opportunities by the inquiry type and revenue potential. For example, it would be more advantageous for your staff to follow up with a Dental Implant lead rather than mouth guard inquiry.
Advanced Insights Show What Hurdles Your Team is Facing in Booking Appointments
Between all of the calls from telemarketers to existing patients, it can be difficult to pinpoint what are the reasons why qualified leads are not booking appointments. With Adit you can clearly see what are the top reasons why qualified leads did not book an appointment. Narrowing down the objections, empowers you to strategic actions. For example, if you are getting a lot of calls where an insurance is not accepted, perhaps you should consider accepting that insurance or changing your marketing strategy.
Your Dedicated Practice Coach, Guides Your Team To Success with Industry Knowledge & Insights
While metrics clearly show the problem, it may not always be easy to come up with a solution. Your dedicated practice coach reviews the metrics and analytics and shows you what other practices are doing to overcome similar challenges. Even better, your practice coach puts together scripts and trainings to directly help your front-desk improve!
What Our Doctors Have To Say
Adit offers so many services, all under one roof, all managed with one interface. The second that I saw that it would replace two, three, even four of our existing systems, and put them all together, I was hooked. Now, the notion that it is as inexpensive as it is, was a slam dunk!
If you want an answer to all of your practice management woes, Adit is a one-stop-shop! You don’t have to have multiple applications. Now, Adit’s taken care of all the legwork, all the headaches that deal with patient management, patient communication, accounts receivable, you name it. Adit has the expertise and resources you need to help you get your practice to that next level.
Previously we were with Weave and I have to say I loved Weave. A lot of companies came along and tried to get me to switch. I said no continually until Adit popped out. The biggest thing for me was looking for cost savings. After COVID, coming back from that, every penny counts.
The reason why we switched from RevenueWell - which then we switched to Weave, which then we switched to Adit, so I’ve used quite a few! The reason why we did is because their Practice Analytics software and how user-friendly it is.
Working with Adit has been great, they are very efficient and quick and are always available to answer any questions we have. I would definitely recommend Adit to other physicians!
We helped 3.5K+ practices grow, now it's your turn!
Why just take our word for it? See how healthcare leaders are transforming their practices with us.
By combining multiple operational components of a dental office, I can go to ADIT for most of the practices basic needs. I don't have to go through several companies to run a dental office. I can login into my ADIT app and access all the data I need to continue to drive growth and performance with staff. I also like that we go to ONE single software for multiple uses.
I love that I have a dedicated account manager and team that is super responsive and collaborative. The offerings are always expanding with new features and capabilities… and without any add on costs! I think Adit must have plans to take over the market space for all things dental. It’s such a great way to simplify what could be contracts and systems from a large number of vendors.
Adit is EXTREMELY helpful with new patient acquisition. The ability to sort data and see, in real-time, what is happening at our practices is invaluable. Their reporting and support is really great too. The software allowed me to get rid of a lot of stand-alone products that I was having to log into and maintain (and pay for!)
We love the confirmation texts, emails and new patient paperwork that's sent out to the patients. Also the website is user friendly.
We love the patient forms that can be emailed to the patient and filled out without the need for them to be printed out. Also love the automatic appointment reminders and the option to book new appointments online.
Very Useful software and simple to use by our team. Recommend it to every dental practice to increase efficiency. Integration with my patient management software makes the Website and Scheduling integration very effective.
We use the platform for many aspects and really enjoy the communication between the office and patient. The reports and audio recordings help us coach and train to ensure we are providing the best patient experience. Overall we love that we went with Adit. The software is very user friendly and helps us monitor and grow our business. 5 Stars!
