Call Coaching

We Help Your Front Desk Convert Calls To Cash

Adit coaches your front desk to increase booking rates, provides them the tools to keep track of their missed opportunities, and provides the metrics to measure performance.

Call Coaching
Coaching Opportunities Provides Your Team With Areas Of Improvement

Coaching Opportunities Provides Your Team With Areas of Improvement

How much time do you get in a month to listen to inbound calls and coach your front desk? We understand, it’s a time-intensive task. Adit listens to all of your inbound calls and provides areas of improvement to your front-desk. This can include providing them a script for answering calls to suggestions on objection handling. We make it our priority to coach your front-office to be the best in converting inbound calls into patients in your chair!

Leads Dashboard Filters Calls Where An Appointment Was Not Booked

On average, a practice converts 22% of inbound appointment inquiries. That means 78% of inbound inquiries do not book an appointment! This can be because of patient hesitation, scheduling conflicts, insurance concerns, etc.

Adit conveniently lists out those calls where patients inquired, but did not book an appointment. This allows your staff to follow up on these open leads and try to convert them.

Leads Dashboard Filters Calls Where An Appointment Was Not Booked
Prioritize Leads Based On Their Inquiry And Objection

Prioritize Leads Based On Their Inquiry and Objection

Adit shows you which services are being inquired about in each of your inbound calls. This information allows your practice to prioritize those missed opportunities by the inquiry type and revenue potential. For example, it would be more advantageous for your staff to follow up with a Dental Implant lead rather than mouth guard inquiry.

Advanced Insights Show What Hurdles Your Team is Facing in Booking Appointments

Between all of the calls from telemarketers to existing patients, it can be difficult to pinpoint what are the reasons why qualified leads are not booking appointments. With Adit you can clearly see what are the top reasons why qualified leads did not book an appointment. Narrowing down the objections, empowers you to strategic actions. For example, if you are getting a lot of calls where an insurance is not accepted, perhaps you should consider accepting that insurance or changing your marketing strategy.

Advanced Insights Show What Hurdles Your Team Is Facing In Booking Appointments
Your Dedicated Practice Coach, Guides Your Team To Success With Industry Knowledge & Insights

Your Dedicated Practice Coach, Guides Your Team To Success with Industry Knowledge & Insights

While metrics clearly show the problem, it may not always be easy to come up with a solution. Your dedicated practice coach reviews the metrics and analytics and shows you what other practices are doing to overcome similar challenges. Even better, your practice coach puts together scripts and trainings to directly help your front-desk improve!

What Our Physicians Have To Say

Dr. Scott Cold

My experience with Adit has been positive from Day 1 and they have ensured that my website and SEO are top-notch. But, the thing that I like the most is how they have been able to provide me an additional service that helps me capture any calls missed from patients; thus increasing my patient capture by 30%.

Dr. Rodrigo Cabrera

Adit did an excellent job re-designing and branding my clinic’s website. They’ve gone above and beyond to make sure I’m comfortable with the process of marketing my practice online.

Dr. Joshua Gascoyne

Working with Adit has been great, they are very efficient and quick and are always available to answer any questions we have. I would definitely recommend Adit to other physicians!

Dr. Farrah Sunderji

Great company and great work! Would highly recommend them as they have helped our business grow. Enjoy working with all the staff and their advice on business marketing. Thank you for everything!

Dr. Sahra Kanji

The team at Adit has allowed my businesses to grow with bringing in more patients through SEO and SEM. I would highly recommend their services.

Dr. Adam DiVincenzo

Adit goes an extra mile with the design and development of the website, ensuring that it is visually attractive and the application Pozative helps us get new patients because it takes up the Google reviews and places it right in the center of the website.

Dr. Radhika Shah

The team at Adit is like your own team. The best thing about them is that they stand by their guarantee and they’ve helped us grow with their digital marketing strategies. We recommend Adit to any dentist or doctor looking for a good digital marketing company.

Dr. Isela Cantuarias

My experience with Adit has been commendable and I’d always recommend them for how they were able to increase the patient walk-in at my dentistry. When I compare the statistics from the previous year’s marketing company I see a lot of difference and that is why they’ll always be someone I will depend on!

Dr. Susan Krause

The experience with Adit and the website has been Awesome! They are very quick to answer any questions that we have and help us develop new ideas. Adit helps us reach our goal for reaching new patients by providing quality information on our website. I would definitely recommend Adit to other practices because the experience that we have had has just been fantastic.

Dr. Scott Cold
Dr. Rodrigo Cabrera
Dr. Joshua Gascoyne
Dr. Farrah Sunderji
Dr. Sahra Kanji
Dr. Adam DiVincenzo
Dr. Radhika Shah
Dr. Isela Cantuarias
Dr. Susan Krause

numbers don’t lie

 

25K+

Over 25K Patients Booked Last Quarter

 

25M+

We Drive More Than 25 Million In Measurable Revenue Per Month

 

1000+

More Than 1000 Practices Choose Adit

 

50K

Pozative has generated more than 50K 5-star reviews!

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