How much time do you get in a month to listen to inbound calls and coach your front desk? We understand, it’s a time-intensive task. Adit listens to all of your inbound calls and provides areas of improvement to your front-desk. This can include providing them a script for answering calls to suggestions on objection handling. We make it our priority to coach your front-office to be the best in converting inbound calls into patients in your chair!
On average, a practice converts 22% of inbound appointment inquiries. That means 78% of inbound inquiries do not book an appointment! This can be because of patient hesitation, scheduling conflicts, insurance concerns, etc.
Adit conveniently lists out those calls where patients inquired, but did not book an appointment. This allows your staff to follow up on these open leads and try to convert them.
Adit shows you which services are being inquired about in each of your inbound calls. This information allows your practice to prioritize those missed opportunities by the inquiry type and revenue potential. For example, it would be more advantageous for your staff to follow up with a Dental Implant lead rather than mouth guard inquiry.
Between all of the calls from telemarketers to existing patients, it can be difficult to pinpoint what are the reasons why qualified leads are not booking appointments. With Adit you can clearly see what are the top reasons why qualified leads did not book an appointment. Narrowing down the objections, empowers you to strategic actions. For example, if you are getting a lot of calls where an insurance is not accepted, perhaps you should consider accepting that insurance or changing your marketing strategy.
While metrics clearly show the problem, it may not always be easy to come up with a solution. Your dedicated practice coach reviews the metrics and analytics and shows you what other practices are doing to overcome similar challenges. Even better, your practice coach puts together scripts and trainings to directly help your front-desk improve!
My experience with Adit has been positive from Day 1 and they have ensured that my website and SEO are top-notch. But, the thing that I like the most is how they have been able to provide me an additional service that helps me capture any calls missed from patients; thus increasing my patient capture by 30%.
Adit goes an extra mile with the design and development of the website, ensuring that it is visually attractive and the application Pozative helps us get new patients because it takes up the Google reviews and places it right in the center of the website.
The team at Adit is like your own team. The best thing about them is that they stand by their guarantee and they’ve helped us grow with their digital marketing strategies. We recommend Adit to any dentist or doctor looking for a good digital marketing company.
My experience with Adit has been commendable and I’d always recommend them for how they were able to increase the patient walk-in at my dentistry. When I compare the statistics from the previous year’s marketing company I see a lot of difference and that is why they’ll always be someone I will depend on!
The experience with Adit and the website has been Awesome! They are very quick to answer any questions that we have and help us develop new ideas. Adit helps us reach our goal for reaching new patients by providing quality information on our website. I would definitely recommend Adit to other practices because the experience that we have had has just been fantastic.
Over 25K Patients Booked Last Quarter
We Drive More Than 25 Million In Measurable Revenue Per Month
More Than 750 Practices Choose Adit
Pozative has generated more than 50K 5-star reviews!