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What just happened?
Adit’s AI Front Desk Agent, Amy, began a natural, empathetic conversation with a patient in pain.
Identified patient type
Adit's AI Front Desk Agent identified whether the caller was a new or existing patient.
New patient created
- Collected essential patient details.
- Ensured accurate contact information for follow-up.
- Verified the patient’s insurance.
- Created a new patient record.
Appointment booked
- Identified urgent visit type.
- Checked real-time appointment availability.
- Booked appointment and updated the practice’s PMS/EHR.
**Patient calls during after office hours when staff is away.
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Let’s meet Adit’s AI Front Desk Agent!
A patient is about to call the optometry office during after hours. Adit's AI Front Desk Agent, Amy, will answer the call. Let's hear the conversation.
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