Even better, over 90% of millennials prefer text messaging. Now meet your patient's communication preference and improve your patient's response time. Over 90% of texts are read in the first 90 seconds, drastically reducing voicemails and follow-up calls.
Improve your staff's efficiency by having more care-related conversations and fewer phone call follow-ups. You can text-enable your landline so that both your practice and your patients can initiate text messages, and you can easily see the complete message history and prioritize messages for follow-up.
Increase patient retention and increase new patient acquisition! Stand out from your competition by making your patients happy with better conversations. Offer the communication option they prefer, and patients will reward you with loyalty and referrals!
A big percentage of new patients book an appointment in places where they can't make a phone call. As a result, if they have questions it becomes problematic to book an appointment. Eliminate this hassle and stand out from your competitors. Now, you can allow potential patients to book an appointment by simple text messaging!
Engage integrates with most Practice Management Software. These include but are not limited to Dentrix, Open Dental, and Eaglesoft.
With the HIPAA consent tool, you can text a patient asking them to reply “consent” to receive personal health information (PHI). Their account is then labeled as HIPAA consented, so you can exchange PHI in the future without worry.