30 June 2021

Adit Feature Update May/June 2021

Adit Feature Update May/June 2021

Here at Adit, we’re passionate about making it easier for practices to improve and grow - this is why we continue to make enhancements to the Adit platform that streamline your staff’s workflows and help you acquire more patients.

Check out our newest feature enhancements:

Add Images to Patient Forms

Add Images to Patient Forms

Patients can upload images -- like their driver’s license or insurance cards -- directly to their digital patient form.

Adding images is intuitive and easy for your patients, capturing all information in advance for faster, easier check-in. Here’s how it works:

  • Your Adit platform tells you when a patient submits a form.
  • Open & manage the submitted form in the Patient Forms module.
  • Download the image and save it to your PMS.

Send Emails from Any Address

Email Patient Forms to your patients from your business’s email address to ensure deliverability and personalize communication. To update your outgoing email address:

  1. Navigate to Patient Forms
  2. Select the Preferences tab.
  3. Select or add the email address you would like to use for outbound emails. 
Note: You will need to verify any email you add as an outgoing email option.
Send Emails from Any Address
Create Engaging Patient Communication

Create Engaging Patient Communication

Include emojis in your conversations to add a personal touch to patient communication.  While writing a message in Engage, simply click the emoji icon to the left of the text box, then click to select the emoji you want to use. Have fun!.

Add Directions to Reminder Emails & Texts

Your Adit platform automates repetitive tasks in your workflows to streamline productivity and let your staff focus on more important things. Provide your patients with directions to your office right within their appointment reminder email or text message. To add a link for directions to your reminders, follow these steps:

  1. Go to  Engage.
  2. Select Auto-Reminders from the top navigation.
  3. From the left-hand navigation, select Appointment Reminders.
  4. Click the pencil icon for the reminder you want to edit.
  5. Click into the text box where you would like to insert the link, then select the directions link from the options on the right side of the box to automatically add the link to your reminder.
  6. Click Save.
Add Directions to Reminder Emails & Texts
Quick Text

Quick Text

Send messages and links to patients without switching between modules in your Adit platform. Users can move faster by inserting and editing review requests, recall reminders, and digital forms into texts from an easy pop-up that stays on-screen when you switch modules.

Pozative Patient Reviews

We’re giving you more options for how you request reviews from your patients! You can now request a rating first via text message and decide what to do next based on how the patient responds. When a patient gives you a 5-star rating, you can send them a link to post their review online. If a patient gives a 4-star rating or lower, you can follow up to ask for more feedback about their experience. This cuts down on poor reviews and allows you to respond personally to any less-than-positive patient experiences.

To change your Pozative flow to this new option:

  1. Navigate to Pozative in your Adit plaftorm.
  2. Select Preferences from the top navigation menu.
  3. Select your location from the list.
  4. Locate the Review Request Flow and change the toggle to Flow B.
Pozative Patient Reviews

These feature improvements go further to automate the tedious manual processes associated with patient scheduling, intake paperwork, and patient recall. Your Adit platform centralizes patient communication within a single system, which saves your staff time, streamlines patient operations, and improves the overall patient experience.

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Angela Ledford

Angela Ledford

Director of Marketing

Angela is a former English teacher turned marketing content specialist. Over the past 10 years, she’s developed marketing strategies to forge enduring bonds between B2B, B2C and SaaS companies and their clients through holistic education, effective communication, and captivating storytelling that moves audiences to act.

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Last Updated: January 28, 2023

Offer ends January 31, 2023, and is limited to prospective customers who participate in a Adit services demonstration and are actively employed by a dental practice. by May 31, 2022. No purchase of Adit services is required. The $50 Amazon gift card will be emailed to the company participating in the demo within 4 weeks of completion of the demo. Offer may not be combined with any other offers and is limited to one (1) gift card per office. Offer is not available to current customers or to prospective customers or individuals that have participated in a Adit demo during the prior six (6) months. Recipient is responsible for all taxes and fees associated with receipt and/or use of the gift card as well as reporting the receipt of the gift card as required under applicable federal and state laws. Adit is not responsible for and will not replace the gift card if it is lost or damaged, is not used within any applicable timeframe, or is misused by the recipient. Adit is not responsible for any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from the recipient’s participation in the promotion or receipt or use of the gift card. Recipient agrees to indemnify, defend and hold harmless Adit from and against any and all claims, expenses, and liabilities (including reasonable attorney’s fees) arising out of or relating to a recipient’s participation in the promotion and/or recipient’s acceptance, use or misuse of the gift card. This offer is sponsored by Adit Communications, Inc. and is in no way sponsored, endorsed or administered by, or associated with Amazon.

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