Here at Adit, we’re passionate about making it easier for practices to improve and grow - this is why we continue to make enhancements to the Adit platform that streamline your staff’s workflows and help you acquire more patients.
Patients can upload images -- like their driver’s license or insurance cards -- directly to their digital patient form.
Adding images is intuitive and easy for your patients, capturing all information in advance for faster, easier check-in. Here’s how it works:
Email Patient Forms to your patients from your business’s email address to ensure deliverability and personalize communication. To update your outgoing email address:
Include emojis in your conversations to add a personal touch to patient communication. While writing a message in Engage, simply click the emoji icon to the left of the text box, then click to select the emoji you want to use. Have fun!.
Your Adit platform automates repetitive tasks in your workflows to streamline productivity and let your staff focus on more important things. Provide your patients with directions to your office right within their appointment reminder email or text message. To add a link for directions to your reminders, follow these steps:
Send messages and links to patients without switching between modules in your Adit platform. Users can move faster by inserting and editing review requests, recall reminders, and digital forms into texts from an easy pop-up that stays on-screen when you switch modules.
We’re giving you more options for how you request reviews from your patients! You can now request a rating first via text message and decide what to do next based on how the patient responds. When a patient gives you a 5-star rating, you can send them a link to post their review online. If a patient gives a 4-star rating or lower, you can follow up to ask for more feedback about their experience. This cuts down on poor reviews and allows you to respond personally to any less-than-positive patient experiences.
To change your Pozative flow to this new option:
These feature improvements go further to automate the tedious manual processes associated with patient scheduling, intake paperwork, and patient recall. Your Adit platform centralizes patient communication within a single system, which saves your staff time, streamlines patient operations, and improves the overall patient experience.